Customer Services


Having worked for and with more than my fair share of Americans, it always makes my blood boil when they carp on about the poor quality of British Customer Services: No Smiles; No Have a Nice Day Now Y’All Hears; No going the extra yards; No nuthin’.

So let’s put an end to the myth that us British have no idea how to treat the customer. Here’s evidence that things are improving, at least in the British Courier community:

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Makes you feel kinda proud.¬†Even the dog at the door can’t believe it.

Missing You Already.

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