Having worked for and with more than my fair share of Americans, it always makes my blood boil when they carp on about the poor quality of British Customer Services: No Smiles; No Have a Nice Day Now Y’All Hears; No going the extra yards; No nuthin’.
So let’s put an end to the myth that us British have no idea how to treat the customer. Here’s evidence that things are improving, at least in the British Courier community:
Makes you feel kinda proud. Even the dog at the door can’t believe it.
Missing You Already.